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Specialist Veterinary Services

Why is Veterinary Transcription so Important?​

It’s all due to the growth of technology. Diagnoses, reports, and referrals all demand immediate typing. Can you say that your practice is stress-free, and that you or your nurses have no trouble meeting typing deadlines? If you already dictate your reports and your in-house typist is ill, what happens?  If you write the report by hand and then get it typed up, this is not time efficient for your practice.  By using the PetSec transcription solution, typing is always guaranteed and the service can be used as and when required.  Free up your internal staff from paperwork and enrich your practice with technology that saves both time and money. 

"Vets care to help pets and their people, not because they are passionate about paperwork!"

£1.30 / Audio Min


£1.60 / Audio Min


A smarter way of working...

Getting started is easy!

  1. Dictate an audio file/s using the free PetSec "Speak" App or digital recorder.

  2. Send the dictation to your account on the PetSec FileManager system, where it will be picked up by your dedicated typist.

  3. An automated email alerts you when your work is completed and you can collect it from your account of view it in your chosen case management system.


PetSec guarantees turnaround times or we  will give you your money back! 


Two Unique Services

Standard Service - £1.30 per audio minute

Premium Service - £1.60 per audio minute

Quite simply a 15-minute audio file, costing £1.30 per audio minute, will normally take a touch typist an hour to type (more for those who are inexperienced).  Therefore 15 x £1.30 = £19.50/hour. For a typing service by touch typists, this is excellent value for money.  £19.50/hour for a pay-as-you-go service that is consistent and meets deadlines whatever the volumes, is exceptional.  £19.50/hour for a service that allocates you specific lead and back-up typists who work with you to ensure excellent typing day-on-day provides value at an extraordinary level.  Why not try us and see!  Open an account today.


How it works

Each client is allocated a personal account manager who will tailor the service to your specific needs, reflecting your brand and identity. The PetSec FileManager system is a custom workflow solution that receives uploaded audio files.  In combination with the PetSec "Speak" App the service ensures a transcription service that is simple and cost effective. The App can be used to dictate from anywhere, at any time, with an instant 'send' facility to client account on FileManager. Our veterinary typists enter transcriptions into patient management systems or Word templates, depending on your requirements. Typing deadlines are always met without fuss.


Many surgeries send all their dictation work to us so that their employees can focus on core responsibilities and patient care:

  • Typing costs are reduced by 30%+.  

  • Efficiencies are improved.  

  • No more recruitment and training costs for new and/or temporary admin staff.

PetSec has a strict policy on sensitive information, which is why we adhere to the highest standards of data protection and security, as seen by our certifications. If you would like confidentiality (or non-disclosure agreements) signed this is not a problem and references can be provided should you request them.

Are you nervous?

Don’t be!  Perhaps you have fears about security and confidentiality?  Rest assured these elements are crucial for all clients! Because of this we’ve heavily invested in these areas over the years and have one of the most secure systems in the marketplace.

Flexible Service

We offer a pay-as-you-go service with no hidden costs or monthly minimum spend. We understand that work volumes can vary from month to month and your dedicated typists can be added or removed as needed, to ensure that your typing deadlines are met. With the free PetSec Speak App dictation can be done from anywhere, at any time and sent immediately from your phone. 

Best Quality

We hand-pick all of our typists and with hundreds of applications each month, we can afford to choose the finest! We don’t have to settle for the best in the vicinity because we have the entire country to select from. Providing a dedicated lead and back-up typist to each client ensures the best results every time. As a result, it’s common for expectations to be exceeded due to the exceptionally high quality work provided by our creme de la creme transcriptionists.


PetSec Ltd complies with The Data Protection Act. Original and completed files are deleted from the FileManager system 40 days after work completion. 

The PetSec FileManager system is protected by Thawte. An SSL certificate is issued and shown on the login page. 

Interested in opening an account?

Get in touch with our friendly team today

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